We accept (via PayPal) VISA, MasterCard, Discover, American Express, and PayPal.

For more information please refer to http://www.paypal.com

• All shipments must ship to a confirmed, physical address - NO PO BOXES.

• Some countries will have custom duty / tax for imported items. It is the buyer's responsibility to pay all endued custom duty or tax. We are not responsible for any custom duty or tax.

• We cannot be held directly responsible for any delays caused by our delivery couriers once goods have been despatched from our premises.

• If, for any reason, package is unable to deliver successfully to the shipping address you provided, we will not be held liable for the non-delivery.

• After an unsuccessful delivery attempts it will be the customers responsibility and expense to collect the goods from the appropriate depot.

• If they remain uncollected the goods will be returned to our office and a charge will be levied for repacking and a second delivery.

Subject to the terms and conditions listed below, products sold by Sparksme are covered by our 30-day return period.

• A Return Merchandise Authorization (RMA) issued by Sparksme must accompany all returns. The RMA must be obtained within 30 days from the date the product was shipped out to you. NO EXCEPTIONS WILL BE MADE. (Please send mail to sparkscs@sparksme.com for details.)

• All RMA numbers are valid for 10 days from the date of issuance.

• Any returned package that does not have an RMA number will be returned to sender (sender needs to pay for the return shipping fees) and no exchange will be sent.

• All products must be returned with the original packaging, all documentation and accessories. Charges will be applied for all missing accessories or parts.

• Sparksme will not accept items that have been physically damaged or misused.

• Please allow 2-4 weeks to process all refunds.

• All returns must be shipped freight prepaid.

• All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.

• All sales are final, a 25% restocking fee will apply on all defective returns customer DOES NOT wish to receive a replacement item. While 15% restocking fee apply for other refunds.

• A 5% Transaction fee + $10 Cancellation fee apply for all orders that are canceled prior to being shipped.

• All returns must follow the return procedures mentioned above.